Customer Service
CONTACT US
Have questions ?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
You can also email us at: info@mysite.com
or fill in our contact form:
FAQ
01
I’ve found the Belt I want but can’t select my size
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The most convenient way to choose your desired size is to take your measurement of the belt and compare them to the detailed size chart attached to every product on Bonyym’s page. If your desired size is not available, contact us.
03
Can I track my order ?
You can track your order through the confirmation email we send you. Go to the email address you provided > click on the tracking link > write the tracking number we sent on that same email and Viola! You can see the whereabouts of your product(s).
05
Which methods of payments can I use?
keep it empty. we still aren't sure which method will be available on our site
02
Can you give me more information about the Product?
Our products are made of 100% genuine leather. We use eco-friendly chemicals to process the leather. Most of our products are made from vegetable-tanned leather. All of our products are handcrafted and can be customized.
04
You’ve sent me the wrong items
In case the product is damaged or missing, Contact Bonnym’s support team. You can email us at Bonyymleather@gmail.com or call us at +8801970266996. For more information, check our return policy.
06
Delivery - How much is it and how long does it take?
Depending on the method you choose, for international delivery, it may take from 7 to 28 days. It will take a maximum of 5-10 days for domestic delivery. However, for customized products, we will email you the estimated delivery time once the order has been made.
